
57
www.netbiter.com
56
Remote management helps improve customer
care and service
Bauer Compressors is a leading manufacturer of compressor systems that oer
commercial and industrial soluons for oxygen, natural gas (CNG), and some
noble gases. Having a turnover (not consolidated) of over 140 million Euro
worldwide, the BAUER KOMPRESSOREN Group has become a global player in
the high pressure sector. A world market share of over 70% for breathing air
applicaons underpins BAUER’s technological leadership.
The Challenge
Bauer recently launched a new product line that includes remote monitoring
capability – a feature that is new to the compressor market. In selecng the
remote monitoring vendor, Bauer wanted an easy-to-implement soluon for
the site installaons, and a soluon that provides easy central management
of all the monitored sites. “We wanted to implement remote monitoring on
our compressors in order to reduce downme and opmize gas consumpon”,
explains Tommy Michaelides, Bauer Compressors Inc., the US subsidiary.
The Solution
Bauer chose the Netbiter Soluon, consisng of GSM-enabled remote devices
and the Netbiter Online Management Portal. This industrial grade remote
management soluon enables access to mobile and staonary installaons
for applicaons such as monitoring, control, alarm management, data logging,
reporng, locaon tracking and service call. It is primarily made for remote
monitoring, but control is also possible: for instance PLC parameters can be
changed.
“With this web interface, operators can analyze the problem thanks to a PC
and a smart phone. Some are using an iPhone, and it is really appreciated by
our customers”, explains Tommy Michaelides. “This is a very modular soluon
we can duplicate easily on any other plant, whatever the compressor or the
PLC. New development is minimized and our objecve is to oer this opon
more on our dierent ranges of products”.
Bauer studied the oers from several vendors but the choice was made for
HMS: “it was less expensive and it appeared to be more proven. Most of all,
as it is a long term project for Bauer, it appears to us to be the most promising
oer: the web system is aracve and it is open to all PLCs and any kind of
eldbus”, concludes Tommy Michaelides.
The Result
“This added-value opon is very new in our industry. Return on investment
for our customers should be very short. Firstly, it simplies maintenance
operaons. Second, it also enables quicker intervenon when a problem
occurs. Thus, downmes are reduced and gas consumpon can also be
opmized. That’s very valuable as gas is expensive”.
Case Study: Remote management
Netbiter® monitors compressors in order to reduce downtime and opti-
mize gas consumption
Soluon: Remote monitoring and control
Country: USA
Company: Bauer Compressors
Summary: Netbiter® monitors compressors
in order to reduce downme and
opmize gas consumpon.
“This is a very
modular soluon
we can duplicate
easily on any other
plant, whatever the
compressor or the
PLC.”
Tommy Michaelides
Netbiter
®
Remote management solution
Work with the world’s number one choice
for industrial communicaon
Network connectivity expertise at your service
With more than 2 million communicaon modules installed globally, HMS Industrial
Networks is indisputably the world’s number one provider of industrial connecvity
soluons.
Customers include most major industrial automaon
companies such as Rockwell Automaon, Siemens,
Mitsubishi, Yaskawa, Schneider Electric, Toshiba,
Panasonic, ABB and Hitachi.
Focus on what you do best
By partnering with HMS, you get access to the
knowledge of some of the world’s leading experts on
industrial connecvity — experts who are with
you all the way from the design project and throughout the product life cycle.
With HMS as your communicaon partner, you will not have to worry about network
upgrades, new technologies or conformance tesng. HMS handles all connecvity
issues, so you can focus on your core business.
Facts about HMS
• Operaons in 10 countries:
Sweden, Germany, USA, Japan,
Denmark, China, Italy, France, UK
and India.
• Customers in more than 50
countries.
• Head oce in Halmstad, Sweden.
• Founded in 1988.
• More than 350 employees.
• Listed on NASDAQ-OMX Nordic
Exchange in Stockholm.
“
“
Partnership with HMS is for the long-term
We work closely with our customers to oer experse and know-how. We help you
broaden your market and stay up-to-date when it comes to network connecvity.
Indeed, many of our customers regard HMS as their internal development department
for industrial communicaon.
Get in touch with us, and we'll tell you more about how to get connected.
Staan Dahlström
Chief Execuve Ocer, HMS
Komentarze do niniejszej Instrukcji